Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods. 

To exercise your right of withdrawal, you must inform us (Gerstendörfer GmbH, Schlachthofstraße 10, 91126 Schwabach, Tel.: 09122 9268 0, Fax: 09122 9268 20, Email: info@gerstendoerfer-blattgold.de ) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You may use the attached sample withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal 

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the additional costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. 

You shall send back or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods. 

- End of the Cancellation - 

Policy Sample Withdrawal Form 

(If you wish to withdraw from the contract, please complete this form and return it to us.) 

- To Gerstendörfer GmbH, Schlachthofstraße 10, 91126 Schwabach, Tel.: 09122 9268 0, Fax: 09122 9268 20, Email: info@gerstendoerfer-blattgold.de

- I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ()

- Ordered on ()/received on () 

- Name of consumer(s) 

- Address of consumer(s) 

- Signature of consumer(s) (only if this form is notified on paper) 

- Date 

_____________

(*) Delete as appropriate